Terms and Conditions
1. Introduction
- These Terms and Conditions govern the use of our services and products. By placing an order with us, you agree to be bound by these terms.
2. Orders
- All orders must be submitted via our website, email, or in-person at our store.
- A minimum order quantity may apply.
- Once an order is placed, it cannot be modified or canceled without our consent.
3. Pricing and Payment
- All prices are listed on our website and are subject to change without notice.
- Payment terms are specified at the time of the order. Full payment may be required before production begins.
- We accept various payment methods, including credit cards, bank transfers, and cash.
4. Design and Artwork
- Clients must provide high-resolution artwork files. If artwork does not meet our specifications, additional charges may apply for adjustments.
- We offer design services at an additional cost. Any design created by us remains our intellectual property unless otherwise agreed.
5. Production and Turnaround Time
- Standard production time is typically [10~14] business days from the date of artwork approval and payment receipt.
- Rush orders are available at an additional cost and are subject to availability.
6. Shipping and Delivery
- We offer various shipping options. The client is responsible for shipping costs unless otherwise stated.
- Delivery dates are estimates and not guaranteed. We are not liable for delays caused by shipping carriers.
7. Returns and Refunds
- Custom printed items are non-refundable unless there is a defect in the product.
- Clients must inspect all goods upon receipt. Any defects or discrepancies must be reported within [5] days of delivery.
- We will replace or refund defective items at our discretion.
8. Limitation of Liability
- Our liability for any claim arising out of the use of our products is limited to the cost of the product. We are not liable for any indirect or consequential damages.
9. Intellectual Property
- The client represents and warrants that they have the right to use all logos, trademarks, and other intellectual property submitted for printing.
- We reserve the right to refuse any order that we believe infringes on the rights of others.
10. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of [Japan].
11. Amendments
- We reserve the right to amend these terms and conditions at any time. Clients will be notified of any significant changes.
12. Contact Information
- For any questions or concerns, please contact us at [info@mbprints.com].
